How Can We Integrate Technology to Transform Learning?

I used to be an IT Business and Systems Analyst. It’s true, I used to work with computers. I still work with computers but in a different capacity. These days, I can recognize a problem and try to find a solution, but I don’t have the administrative rights to do anything about it. In some ways, I prefer the position I’m in now. But, I get a little bit more than miffed when I can’t install a printer driver. And, don’t get me started on the multi-factor authentication loop of hell that I went through when trying to retrieve my T4 to do my taxes.